Starbucks® Electric Frother
Faulty Product & Frustrating Waarenty system
I bought this product three weeks ago. I was very pleased with the end result, It made a great frothy milk, a little bit cooler than we prefer, but a nice froth none the less. Unfortunately, the machine only lasted two weeks and doesn't work so we are back to the hand pump.
Return policy is very confusing. I took the product back to the Starbucks I bought it at and had a record of my purchase. However, despite having more units on site I was unable to return it for a new one. I was told that Starbucks does not deal with this product so I was asked to call Verismo. Well now I have to do a bunch of paperwork, emailing along with setting up a courier to complete the return. Not impressed.
Overall conclusion, I still love their coffee but will not buy any electronics from Starbucks again. My time and money are precious and I am not in the habit of wasting it.
January 29, 2015
Great for foaming alternative milk.
Love the steamer for making cambric tea at home. The steamer does a great job frothing a variety of alternative milks. The foam is just what i had hoped for.
January 5, 2015
Exceeded my expectations
Wasn't sure what to expect from the web site description. But looking at it up close reveals a thoughtful design that is easy to use and that includes cleaning.
January 1, 2015
this is a replacement for one that only lasted 10 months.
This purchase was a replacement for one that died after only 10 months.
December 26, 2014
We bought 3 electric frothers; 1 for ourselves and the others for 2 of our sons. I was amazed at the quality and consistency of the foam. It saves my wife lots of time each evening when she makes our late cappuccinos. I really recommend this device.
Jim A - Colorado
December 25, 2014