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Starbucks Store
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My Starbucks Rewards


Earn Stars at participating Starbucks stores and at Starbucks Store online with purchases of At-Home coffee and tea products such as packaged coffee, Starbucks VIA® Ready Brew, Starbucks® K-Cup® Pods and Verismo® Pods, and Teavana tea tins, as well as Teavana and Tazo teas online at Starbucks Store.


Starbucks Store online customers can receive a maximum of 10 Stars per order. A unique Star Code will be included in your shipment confirmation email. Your Star code value will be equal to the number of qualifying products in this order. Star Codes expire six months after your order is shipped.


Enter the code at starbucks.com/entercode, sign in or sign up, and you're on your way to My Starbucks Rewards™ benefits like free food or free drinks at participating Starbucks® stores. Some restrictions apply. Visit starbucks.com/card/rewards for program details.


Also, My Starbucks Rewards™ members get a Star for each purchase made with a registered Starbucks® Card.

Subscription FAQs



ROASTERY SUBSCRIPTIONS FAQS


» How do I cancel my Roastery subscription?

» How do I locate my tracking number?

» How can I pause my Roastery subscription?

» When will I be billed each month?

» When will my coffee ship?

» Can I get my order shipped later?

» Why is my coffee being shipped by ground shipping?

» How much does it cost to ship my coffee?

» Can I choose what coffee I receive?

» How much coffee will I receive?

» What will I receive with my coffee?

» Will the coffee be ground?

» Can I choose how many bags of coffee I receive?

» How can I change the number of bags I receive in my monthly subscription?

» Can I change the frequency of my Roastery subscription?

» My shipment was damaged. What can I do?

» How do I submit a gift message?

» How will I know my gift arrived?

» Do you ship internationally?

» When can I drink my coffee?

» Is there a preferred method to brew my Starbucks Reserve® coffee?

» How should I grind my coffee?

» Where will my coffee come from?

» Who can I contact with other questions or concerns?

» What is Starbucks Reserve® coffee?

» Where can I buy more of my favorite Starbucks Reserve® coffees?



How do I cancel my Roastery subscription?
You can cancel your ongoing subscription at any time by calling us toll-free at 1-877-421-9062, Monday through Friday, 8 a.m. to 5 p.m. CST. You can also contact the customer service team by email. Prepaid 3, 6 and 12 month subscriptions cannot be refunded.

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How do I locate my tracking number?
The tracking number is included in the shipping confirmation email. For gift subscriptions, both the purchaser and recipient will receive a shipping confirmation email with a tracking number.

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How can I pause my Roastery subscription?
You can pause your ongoing subscription at any time by calling us toll-free at 1-877-421-9062, Monday through Friday, 8 a.m. to 5 p.m. CST. You can also contact the customer service team by email.

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When will I be billed each month?
For ongoing subscriptions you will be billed when your coffee ships. For 3, 6, and 12 month subscriptions you will be billed up front for the complete subscription period.

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When will my coffee ship?
Coffee roasts on the first or second Sunday of each month. Your coffee will ship within 48 hours of roasting.

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Can I get my order shipped later?
To help ensure the freshness of your coffee, it will be shipped to you within 48 hours of roasting.

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Why is my coffee being shipped by ground shipping?
Your coffee is best 8 days after roasting so the beans have a chance to degas. By ground shipping your coffee will arrive at your doorstep ready to use.

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How much does it cost to ship my coffee?
The cost of shipping is included in the subscription price.

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Can I choose what coffee I receive?
No, each month we choose one unique coffee offered exclusively to our subscribers.

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How much coffee will I receive?
You will receive one, two, or three 8.8 oz bags of Starbucks Reserve® coffee, depending on quantity selected in your order.

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What will I receive with my coffee?
Each month you will receive your coffee along with additional information on the coffee, the story behind it, brewing tips and coffee education.

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Will the coffee be ground?
Starbucks Reserve® coffee is sold only in the whole bean format. We recommend grinding each serving before you brew it for peak flavor.

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Can I choose how many bags of coffee I receive?
Our subscription coffees are currently only available as a monthly shipment of one, two, or three 8.8 oz bags.

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How can I change the number of bags I receive in my monthly subscription?
You can change the number of bags you receive in your monthly subscription by calling us toll-free at 1-877-421-9062, Monday through Friday, 8 a.m. to 5 p.m. CST.

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Can I change the frequency of my Roastery subscription?
Our subscription coffees are currently only available once a month.

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My shipment was damaged. What can I do?
We offers full refunds on any damaged shipments. Please contact our customer service team toll-free at 1-877-421-9062, Monday through Friday, 8 a.m. to 5 p.m. CST. You can also contact the customer service team by email.

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How do I submit a gift message?
You can submit a gift message when purchasing a 3, 6 or 12 month subscription which will be sent via email to the recipient when the order is placed.

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How will I know my gift arrived?
You can track a gift subscription to know when it has been delivered by using the tracking number included in the shipping confirmation email.

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Do you ship internationally?
Currently the Starbucks Reserve® Roastery Subscription is only available in the United States.

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When can I drink my coffee?
We recommend you wait to enjoy your coffee until 8 days after it has roasted. This allows the beans to degas.

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Is there a preferred method to brew my Starbucks Reserve® coffee?
Brew your coffee according to your favorite method. For tips on different brewing methods, view Coffee Preparation & Equipment FAQs.

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How should I grind my coffee?
Grind your coffee according to your preferred brewing method. You can take your coffee to a participating Starbucks® store and we will help you choose a custom grind for your preferred method and grind it for it for you for free! To learn more about brewing and equipment, view Coffee Preparation & Equipment FAQs.

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Where will my coffee come from?
Your coffee could come from coffee-growing regions in Latin America, Africa or Asia Pacific. The coffee will be expertly roasted at the Starbucks Reserve® Roastery and Tasting Room in Seattle.

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Who can I contact with other questions or concerns?
You can contact our customer service team by calling us toll-free at 1-877-421-9062, Monday through Friday, 8 a.m. to 5 p.m. CST. You can also contact the customer service team by email.

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What is Starbucks Reserve® coffee?
Every year in our travels, we uncover a small handful of coffees so good, we can't wait to bring them to you. Each of these small-lot coffees has its own story to tell and are expertly roasted at our dedicated Roastery and Tasting room in Seattle. To learn more, visit http://roastery.starbucks.com.

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Where can I buy more of my favorite Starbucks Reserve® coffees?
While the subscription coffee is available exclusively to subscribers, you can explore other Starbucks Reserve® coffees at select Starbucks® retail locations or shop online.

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OTHER PRODUCT SUBSCRIPTIONS


» How do I subscribe to other products?

» Which items can I subscribe to?



How do I subscribe to other products?
You can sign up for recurring deliveries of select Starbucks Store products, saving you the time and effort of logging on to place each order individually. The items you subscribe to will be delivered to your door as often as you like. You can manage your subscriptions online, including scheduling deliveries and modifying your orders.

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Which items can I subscribe to?
Items that you can subscribe to have an "Add to Subscription" button on the item's individual page. Read the Terms of Use for our Subscription Program for more details on items eligible for subscription delivery.

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Learn more or start a subscription.