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My Starbucks Rewards


Earn Stars at participating Starbucks stores and at Starbucks Store online with purchases of At-Home coffee and tea products such as packaged coffee, Starbucks VIA® Ready Brew, Starbucks® K-Cup® Pods and Verismo® Pods, and Teavana tea tins, as well as Teavana and Tazo teas online at Starbucks Store.


Starbucks Store online customers can receive a maximum of 10 Stars per order. A unique Star Code will be included in your shipment confirmation email. Your Star code value will be equal to the number of qualifying products in this order. Star Codes expire six months after your order is shipped.


Enter the code at starbucks.com/entercode, sign in or sign up, and you're on your way to My Starbucks Rewards™ benefits like free food or free drinks at participating Starbucks® stores. Some restrictions apply. Visit starbucks.com/card/rewards for program details.


Also, My Starbucks Rewards™ members get a Star for each purchase made with a registered Starbucks® Card.

Store.Starbucks.com Closure FAQs


Q: What is the status of Store.Starbucks.com?
A: As of October 1, 2017, 11:59 p.m. PST, Store.Starbucks.com is no longer available for customers to purchase products online or by phone. You can purchase your favorite coffee and Starbucks merchandise in your local Starbucks. You can also purchase coffee on the Starbucks App for in-store pickup. And you can find Starbucks coffee to enjoy at home in your local grocery aisle.

Q: Can I still call Store.Starbucks.com and place an order by phone?
A: No, as of October 1, 2017, 11:59 p.m. PST, Store.Starbucks.com is no longer available for customers to purchase products online or by phone. You can purchase your favorite coffee and Starbucks merchandise in your local Starbucks. You can also purchase coffee on the Starbucks App for in-store pickup. And you can find Starbucks coffee to enjoy at home in your local grocery aisle.

Q: Why can’t I receive my Store.Starbucks.com subscription anymore?
A: We are no longer supporting subscription programs as of September 1, 2017. Please visit your local Starbucks to find your favorite products. We cannot guarantee availability of any product in store, but we know you will find many choices to enjoy.

Q: Can I return Store.Starbucks.com products to Starbucks stores?
A: No, we cannot accept Store.Starbucks.com returns in Starbucks retail stores. If for any reason you are not satisfied with your Store.Starbucks.com coffee, tea, or syrup purchase, you may return it to Store.Starbucks.com for a refund of the purchase price within 30 days of purchase. All merchandise and drinkware sales are final. As of October 1, 2017, 11:59 p.m. PST, Store.Starbucks.com is no longer available for customers to purchase products online or by phone.

Q: Now that Store.Starbucks.com is closed, where can I find these products?
A: We cannot guarantee availability of any product in stores, but we know you will find many choices to enjoy. You can purchase your favorite coffee and Starbucks merchandise in your local Starbucks. You can also purchase coffee on the Starbucks App for in-store pickup. And you can find Starbucks coffee to enjoy at home in your local grocery aisle. Syrups and sauces will no longer be available for retail purchase.

Q: How do I check my Store.Starbucks.com order status and history?
A: Please refer to your order confirmation emails sent with each of your past orders.

Q: Will I be guaranteed the same prices in Starbucks stores for products I had purchased on Store.Starbucks.com?
A: No, prices of products previously sold on Store.Starbucks.com may vary from prices of similar or identical products currently sold in Starbucks stores.

Q: How will my Store.Starbucks.com personal information be managed?
A: Please read our Privacy Statement for details.

Q: Can I get a Starbucks Reserve® Coffee Subscription?
A: Unfortunately we do not offer subscriptions at this time. Please visit a participating store near you to explore distinctive Starbucks Reserve® coffees.

Q: Where can I find Starbucks Reserve® Coffee?
A: We invite you into our stores to continue exploring our distinctive Starbucks Reserve® coffees. Our featured offerings are available for limited time, single-cup brewed or in whole bean to enjoy at home. Learn more at roastery.starbucks.com/reserve.


Contact Info


Whether you're visiting one of our Starbucks coffeehouses or shopping on Starbucks Store online, we want to make sure you enjoy your experience and have all your questions answered. If you don't find what you need on our site, please contact us so we can assist you. Here are the best ways to reach us
 

Starbucks Online Store Customer Service Team

  • Customer Service Team hours are Monday through Friday, 5:30 a.m. - 5:00 p.m. PT, Saturday, 7:00am - 3:30pm PT, Sunday, closed.
  • Contact the Starbucks Online Store Customer Service Team via e-mail using the form below:

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