At Store.Starbucks.com, we understand how important it is that your packages arrive promptly. Below you will find answers to Frequently Asked Questions about our shipping policies and rates.
When will my order ship?
Orders are shipped Monday through Friday, excluding legal holidays (click here for details). Store.Starbucks.com makes every effort to ship your order within twenty-four (24) hours of receiving it. We utilize different shipping carriers to provide you the best possible service.
Does Store.Starbucks.com service international destinations?
Currently, Store.Starbucks.com ships to addresses in the United States, APO/FPO, and certain US Territories and Protectorates addresses only, including Marshall Islands, US Virgin Island, Micronesia, Guam, American Samoa, Northern Mariana Islands, and Palau.
What if I live in Alaska, Hawaii, Puerto Rico or other U.S. Territories?
We offer multiple shipping methods for packages being delivered to Alaska, Hawaii and Puerto Rico. In addition, we ship to certain other United States Territories and Protectorates, including Marshall Islands, US Virgin Island, Micronesia, Guam, American Samoa, Northern Mariana Islands, and Palau. Our shipping rates table below outlines our estimated shipping times and costs for the Fifty United States only. However, delivery times may vary significantly from indicated times. Some locations may require higher shipping charges, and some services such as overnight delivery may not be available in all locations.
What if I have an APO or FPO address?
One shipping method is available to APO and FPO addresses at the prices listed above. Delivery times vary from what's indicated during checkout, and it typically takes up to 4-6 weeks for delivery. Some locations may require higher shipping charges, and some services such as overnight delivery may not be available in all locations.
How do I track my order?
Every time you place an order, you'll receive email notifications of the status of your order. You may also log into My Account and select My Order History, then click on an order number to view details and tracking information for that order.
Can I choose the carrier for my shipment?
No, sorry about that. Store.Starbucks.com uses a variety of carrier services to delivery packages, including UPS, Federal Express, and the US Postal Service. Customers cannot request a specific shipper. The choice of carrier is determined by the level of service selected (Standard, Express, and Next Day), destination (shipping address) and the size of your order. We will select the best carrier to keep our shipping charges as low as possible while still maintaining the delivery expectations for the selected level of service. Once your order ships, the ship date, delivery method and other tracking details will be provided in your shipment confirmation email.
When available, what are the terms and conditions of Free Shipping Offers?
Free shipping may be available with certain offers and promotions. Free Shipping Offers apply to Standard Shipping within the continental United States (excluding Alaska and Hawaii), APO/FPO and Puerto Rico. Unfortunately other US Territories and Protectorates are usually exempt from Free Shipping offers. Your Free Shipping discount will appear on your receipt review page. Free Shipping Offers cannot be combined with other special offers, including affiliate site offers, rebates or miles. Terms are subject to change.
How do I receive Free Shipping Offers and other promotions?
All orders above $75 qualify for free ground shipping. To get updates on new or limited time shipping promotions, sign up for the Store.Starbucks.com email newsletter.