Returns & Exchanges
We appreciate your business, and we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price within 60 days of purchase. Exchanges are processed as a refund of original purchase price, and you must place a new order for a replacement product. You may contact our Customer Service team to assist you in placing a new order. Contact us at StarbucksStore@starbucks.com or call us toll free at 1-877-421-9062.
Any gift item shipped to you from Store.Starbucks.com may be returned; however, funds will be returned in the form of a gift card to the customer who received the gift(s). Returns for orders originally purchased with a Starbucks Card will be refunded in the form of a new Starbucks Card.
How do I return a package?
Fill out and include a Return Form in a package with all items you wish to return. For your convenience, a pre-paid return label was provided in your shipment. If you are re-using the package you received, please cover the old shipping label with the pre-paid return label.
Our Customer Service hours are Monday-Friday 6 a.m. – 3 p.m. PT. You may also reach us by email at StarbucksStore@starbucks.com.
Starbucks Coffee Company
8474 Marketplace Drive, Suite 102
Southaven, Mississippi 38671