Store.Starbucks.com
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My Starbucks Rewards

Earn Stars at participating Starbucks® stores and online at Store.Starbucks.com with purchases of At-Home coffee products such as packaged coffee, Starbucks VIA® Ready Brew, K-cup® packs and Verismo™ pods.

Store.Starbucks.com customers can receive a maximum of 10 Stars per order. A unique Star Code will be included in your shipment confirmation email. Your Star code value will be equal to the number of qualifying products in this order. Star Codes expire six months after your order is shipped.

Enter the code at starbucks.com/entercode, sign in or sign up, and you're on your way to My Starbucks Rewards™ benefits like free food or free drinks at participating Starbucks® stores. Some restrictions apply. Visit starbucks.com/card/rewards for program details.

Also, My Starbucks Rewards™ members get a Star for each purchase made with a registered Starbucks® Card.

Returns & Exchanges



We appreciate your business, and we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price within 60 days of purchase. Exchanges are processed as a refund of original purchase price, and you must place a new order for a replacement product. You may contact our Customer Service team to assist you in placing a new order. Contact us at StarbucksStore@starbucks.com or call us toll free at 1-877-421-9062.

Any gift item shipped to you from Store.Starbucks.com may be returned; however, funds will be returned in the form of a gift card to the customer who received the gift(s). Returns for orders originally purchased with a Starbucks Card will be refunded in the form of a new Starbucks Card.



» How do I return a package?

» What do I do if my order is incomplete, incorrect or damaged?



How do I return a package?
Fill out and include a Return Form in a package with all items you wish to return. For your convenience, a pre-paid return label was provided in your shipment. If you are re-using the package you received, please cover the old shipping label with the pre-paid return label.


If you do not have a Return Form and cannot print a new one, please Contact Us via email at StarbucksStore@starbucks.com, or call us toll-free at 1-877-421-9062.


Our Customer Service hours are Monday-Friday 6 a.m. – 3 p.m. PT. You may also reach us by email at StarbucksStore@starbucks.com.


Starbucks Coffee Company
Returns Processing
8474 Marketplace Drive, Suite 102
Southaven, Mississippi 38671

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What do I do if my order is incomplete, incorrect or damaged?
Please call us toll free at 1-877-421-9062. Our Customer Service hours are Monday-Friday 6 a.m. - 3 p.m. PT, Closed Saturday-Sunday.

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